For the time of migration of our payment systems, we’ll have to work with two limitations:
Direct Debits don’t work on Railsbank platform yet – we’re working on delivering them as soon as possible, and we will keep you informed once they’re available.
We might not be able to issue new ANNA debit cards and attach them to the new accounts for another 1-2 months.
We do understand a lot of our clients rely on Direct Debits and wouldn’t want any interruptions to this service; also there are businesses that rely heavily on using their debit card, or multiple debit cards, and an interruption in their work would cause serious problems for the business. To tackle these temporary challenges, we found a way to enable every business to keep working seamlessly during the transfer.